WEBSITE, EMAIL AND RESELLER HOSTING SUPPORT
Let’s face it – technology isn’t perfect, and sometimes things go wrong. When this happens you need to know that the problem will be fixed – quickly.
We aim to respond to all support requests within 1 hour during normal business hours.
We are not a large faceless corporate entity, we are a locally owned and operated company and when you contact us for support you will not be lost in a maze of automated phone systems and nameless 'Customer Service Representatives'. You will talk to US, and we’ll keep working until we have solved your problem.
To contact us with a support issue, please login to your Client Control Panel at the top of the page and lodge a support ticket or Email support[at]yourHost.net.nz
Or, check out the following information:
